Managed IT Services Brisbane

Proactive, scalable IT support for growing businesses – local, fast, and reliable.

Why should you have us as your Managed IT department?

  • Fast remote & On-site support
  • Brisbane based technicians
  • Different service packages to meet your requirements
  • Security first approach when it comes to your data
  • Microsoft 365 & cloud specialists
  • Less unproductive time spent by employees trying to fix their own or their colleges issues

What is Managed IT Services?

We have written a blog post answering this question which you can read here.
However a brief overview of Managed IT Services is:
“Managed IT Services are outsourced IT support and maintenance provided by a third-party company Like us, to keep your business systems secure, updated, and running smoothly.”

Managed IT Services Brisbane

Why Managed IT Services over hiring your own internal IT guy or Team?
While hiring an internal IT person or team may seem like a straightforward solution, it often comes with significant overhead — including salaries, superannuation, leave entitlements, recruitment costs, and ongoing training. Additionally, relying on one or two individuals can limit your access to the broad skill sets needed in today’s fast-moving tech landscape.

Also partnering with a Managed IT Services provider gives your business immediate access to a full team of experienced professionals. Not only do you benefit of a well-trained IT team, but you also avoid the stress of managing IT staff internally, and trying to get someone with the skill level required to fully help your business right out the gate. Best of all, as your business grows, your IT provider can seamlessly scale with you — without the need for additional hires or increased costs associated with managing a large IT team in-house — making it a smarter, more flexible long-term solution.

Managed Helpdesk – Basic
Included
  • Unlimited Email support
  • Unlimited Ticketing system access
  • Support 9am–5pm, Mon–Fri
Excluded
  • Phone support
  • Dedicated account manager
  • Priority response times
  • Site visits
  • After Hours support
Managed Helpdesk – IT Super Heros
Included
  • Everything in IT Department
  • Priority response times
  • Dedicated account manager
Excluded
  • Site visits
  • After Hours support

Reach out to us today and get the best Managed IT Services package for your business needs.

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